Terms of Service

1. Review your mockups and print specs carefully.
Mockups are for location (chest, back, sleeve, etc) reference. We strive for accuracy with mockups, but due to the many variations between garment brands, it's important to note that designs will be printed to the dimensions noted in the print specs or tech pack provided. The mockups are not a perfect guide for dimensions or placement only used for visual reference. If no custom size and/or placement is specified, we will attempt to reach out to confirm dimensions. 

2. Exact quantities are not guaranteed.
Our overall spoilage rate is typically less than 2%-3% per job, but Screen Printing and Embroidery is not a perfect process. If an exact quantity is needed, please let your account manager or project manager know before approving your Order so that we can better accommodate your needs.

3. A 50% partial payment and approval are required before any Order can be put into our production process.

4. Production turnaround time is 10-15 business days, depending on order quantity.
This countdown starts after Approval, Deposit & Artwork within Tech Pack is confirmed. We do have Rush Services for tight deadlines, subject to availability. Please let us know if Rush Services are required before approving your Order.

5. If you are providing your own blank garments, we are not liable for any damaged units we receive. We do our best to sort through the blanks to point out any manufacturer defects, but small holes/tears/stains are often difficult to detect and can go through the production line. For any damages we find we will notify when production of your Order is complete. If there is a production error on our end, we will do our best to resolve the issue, but in special request we may be able to replace client-provided garments or issue a partial refund subject to negotiation.

6. By accepting our quote you agree to the Terms of Service as shown on this invoice.
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FAQs

Rosie Prints LA has partnered with AS Colour as our preferred vendor. We have exclusive pricing when you let us order your blanks.

You can either sign up for a wholesale account on your end, or we can order blanks for you. You just have to include the request in the form letting us know what brand, style and color garment you are looking for.

Every wholesale vendor is different. Some have free shipping if you spend over certain amounts, others theres a shipping charge thats based on quantity/weight.

This shipping fee is the cost to ship the blanks from the wholesale vendor to our print shop.

Yes, once you approved the wholesale blank vendor, sizes, quantity, and colors of your order detail. We can placed the blank order on our end.

Once the shipping order has been completed and delivered to our shop we will calculate the cost and billing will be include in the final portion of the deposit post production of your order.

For printing, we always recommend 100% cotton garments for the best results.

But if you are looking for something more comfortable and affordable, poly blends can be a great option.

Yes, you can provide your own custom blanks. But for screen print or DTG, we always recommend running a single sample order first before running the bulk production to ensure quality assurance.

Once you have completed & submitted the "Start Your Order" Form we will reach out in 24-48 hours regarding approval of your order. We can then share our location to our shop for shipping of blanks, pickups, or drop offs.